Reviews
“I’ve never experienced such great customer service and quality of work until 1st choice arrived to my home with a solution to the issues. I was contact weekly with updates and timeliness of arrival time. The technician Shawn, Chris, and Joseph was thorough, friendly, and knowledgeable of the service. I couldn’t ask for a better company to service my AC unit. I was also informed of the preventive maintenance program the company offers to maintain the AC units at a reasonable price. 1st choice is the best!!”
“We went to our lake house for the weekend and of course the air went out. We called 1st Choice Quality Heating and Air. (803)433-9100. I called & spoke with Bobbie and she was very very professional and understanding! Someone came right out and we were told they could fix Saturday afternoon because they had to get the part. Sure enough by the next afternoon all fixed up. I called a bunch 🫠 and Bobbie was always polite and never seemed my call was unimportant. She simply understood! We were extremely pleased with the customer service and the service we got. Affordable and professional ♥️. If you find yourself in our position please call 1st Choice Quality Heating and Air. (803)433-9100. You will not be disappointed!!!!”
“Good Afternoon: I would love to share my first time most impressive dealings with this company's staff Bobbie and Ray (Raymond). My air conditioner went out and I was placed in the capable hands of Bobbie, a warm and great customer service representative. And along comes Ray with the same customer service attributes as Bobbie. Ray helped me get some air in this 92 degree home before the weekend We are truly grateful. Never hear of this company before today, but without a shadow of a double, I will be spreading the news about this company and its representatives. Hats off to Bobbie and Ray. Thank you both for making me feel like I am a long time customer that you have been serving for years. Your service will not be forgotten. Celia G.”
“The best customer service around town. Bobbie was able to answer every question I had regarding to a preventative maintenance contract and I will be calling soon to schedule. Once again, thanks Bobbie Scott for all your help.”
“Outstanding workmanship and professionalism!”
“She follows up on repairs and makes sure insulation is completed to customer’s satisfaction and helps with warranty work until it gets approved and completed. Very friendly and professional.”
“FREDDIE AND KEY WAS EXCELLENT TECH. WAS VERY HELPFULL AT ANSWERING QUESTIONS. HE FIXED IT WELL AND IT IS COOLING. BOBBI GOT IT SCHEDULED QUICKLY.
TAMMY WAS VERY HELPFUL AT ANSWERING QUESTION AND COACHING ME HOW TO SET UP A REVIEW.”
“I called yesterday morning because the thermostat was not working. Tammy and Bobbie helped me to send a technician, Bryan.
When Bryan arrived, he checked the heat pump wiring and is working. So, he told me that the problem was the thermostat.
He asked me if I want to put a new thermostat and I said yes. He explained to me everything. I am very satisfied with the service
and recommend the company. They are nice to me.”
“Bobbie Scott was very professional and helpful. She got someone out to my house right away for a quote and checked back with me several times.”