Reviews
“I had a problem with my heat coming on, it clicked at the main switch, but would not come on, I contacted 1st choice heating and air they sent out technician Dray Epps out to repair the problem, after arriving he quickly found the problem, a broken wire at the main unit outside, he repaired the wire and looked for any other hazards to prevent this problem from happening again, if I have any other problem with my heat or ac I will definitely call 1st choice again… this is a 5 star company, thanks again.
Michael C.”
“Tammy was super friendly and willing to listen to my concerns about filtration and purification in my home. My whole family suffers from allergies and she was a big help!!!”
“Friendly service team – Shawn, Chris, Joseph, and conscientious work. Thank you for a job well done!”
“Amazing service! Great group. Very respectful. Hard working and did it with a smile. It was a hot day and they never once complained. Above and beyond! Would definitely recommend them to others. 10/10”
“I’ve never experienced such great customer service and quality of work until 1st choice arrived to my home with a solution to the issues. I was contact weekly with updates and timeliness of arrival time. The technician Shawn, Chris, and Joseph was thorough, friendly, and knowledgeable of the service. I couldn’t ask for a better company to service my AC unit. I was also informed of the preventive maintenance program the company offers to maintain the AC units at a reasonable price. 1st choice is the best!!”
“We went to our lake house for the weekend and of course the air went out. We called 1st Choice Quality Heating and Air. (803)433-9100. I called & spoke with Bobbie and she was very very professional and understanding! Someone came right out and we were told they could fix Saturday afternoon because they had to get the part. Sure enough by the next afternoon all fixed up. I called a bunch 🫠 and Bobbie was always polite and never seemed my call was unimportant. She simply understood! We were extremely pleased with the customer service and the service we got. Affordable and professional ♥️. If you find yourself in our position please call 1st Choice Quality Heating and Air. (803)433-9100. You will not be disappointed!!!!”
“Good Afternoon: I would love to share my first time most impressive dealings with this company's staff Bobbie and Ray (Raymond). My air conditioner went out and I was placed in the capable hands of Bobbie, a warm and great customer service representative. And along comes Ray with the same customer service attributes as Bobbie. Ray helped me get some air in this 92 degree home before the weekend We are truly grateful. Never hear of this company before today, but without a shadow of a double, I will be spreading the news about this company and its representatives. Hats off to Bobbie and Ray. Thank you both for making me feel like I am a long time customer that you have been serving for years. Your service will not be forgotten. Celia G.”
“The best customer service around town. Bobbie was able to answer every question I had regarding to a preventative maintenance contract and I will be calling soon to schedule. Once again, thanks Bobbie Scott for all your help.”
“Outstanding workmanship and professionalism!”