Reviews
“I received excellent service today from Damien and Mr. Bill. They were prompt and on time, and fully explained and resolved issues I had experienced in the past due to other visit before the company changed owners. Today’s experience was much different and could not have asked for any better service. Excellent customer service! In addition, I want to thank Bobbie for setting up the maintenance agreement, and explaining all of the positive changes that has taken place with the company!
Thanks again, very pleased!”
“Very professional and excellent service job well done! Freddie, Key, Eric, and Darrell and Ms. Bobbie for her customer service!”
“Chris, Robert, Burno and Joseph came and installed my new unit on Tuesday, 2/7/23. They all knew what they were doing. Had no problems at all. I will tell everyone to call you first. Thanks again.”
“Such a pleasant experience. Bill came out the same day for the quote. Spoke With Bobbie and got financing set up. The crew came three days later and installed ductwork and a new unit in one day! They kept the property clean were consummate professionals. Tammy followed up to ensure I was pleased with the work. Definitely recommend.”
“Many thanks to Bill and all the technicians for your prompt, and expert care this past week…Joseph, Damien, Chris, Robert, Darrell, Freddie, Key, Eric , Theo – your hard work, kindness, professionalism, knowledge and politeness, was all above exceptional!! To Each and everyone, whose names we did not get, like the people who brought equipment, and including Tammy, Bobbi, and all the office for your kindness each and every time !! I think the message we are trying to express is THANK YOU TO ALL…………….!!”
“1st choice Heating and air install my heat pump system in 2022 so when it was time for my 6 months inspection I didn’t even have to call them miss Tammy Odom called me to schedule it. She sent out tech Drayton Epps. I told Mr. Drayton that I didn’t know how a heat pump system works and he took the time to explain to me how it works. He went through detailed maintenance and actually explain to me what he was doing and why. Yes I give 1st choice heat and air 5 stars for their professional performance”
“My service tech Drayton Epps was very knowledgeable about my unit and found the problem quick and got me going again . He is very courteous and respectful. He told me would be back and fix the issue and he did . I would recommend him to everybody .”
“Drayton came to service my unit. He was very proficient, knew what to do and did his job.. He also oriented me to the thermostat inside my home. I was not told how to use it when it was installed. He was very pleasant and informative.”
“These guys were very professional very knowledgeable and just very sweet and humble guys. what an awesome crew and thank you Mr. Bill for getting everything together and organized and installed so quickly”