Reviews


“Drayton Epps provided high quality service in the scheduled maintenance of my air conditioner. While performing the task at hand, he was very informative in describing each step that was being taken in the maintenance on the AC system. He did a professional job and I would recommend 1st Choice to anyone who had issues with their AC system. Thanks again for your service.”
- Derek G.

“I was very happy with the recent visit by technician Drayton Epps. He was efficent and diligent in his work, leaving my heat pumps in good working order and looking the best they have in years. I was also pleased with the ease of scheduling and payment methods. I would definitely recommend this company.”

- Juanita B.

“One call that’s all the service was scheduled the same day. Tammy prioritized a busy day to fit me in giving a short notice and call back the following day to assure product was functioning properly. Drayton the technician arrived within the scheduled time frame providing a thorough inspection and resolved the problem with a solution. He was knowledgeable and provided a brief description of what and how the repair was done!!”

- Renee P.

“Shawn, Joe, Chris and Jeff … These men did a wonderful job on my ductwork. We are very pleased and grateful. Will definitely recommend them to anyone”

- Sandra R.

“I had a problem with my heat coming on, it clicked at the main switch, but would not come on, I contacted 1st choice heating and air they sent out technician Dray Epps out to repair the problem, after arriving he quickly found the problem, a broken wire at the main unit outside, he repaired the wire and looked for any other hazards to prevent this problem from happening again, if I have any other problem with my heat or ac I will definitely call 1st choice again… this is a 5 star company, thanks again.
Michael C.”

- Michael C.

“Tammy was super friendly and willing to listen to my concerns about filtration and purification in my home. My whole family suffers from allergies and she was a big help!!!”

- Jennifer C.

“Amazing service! Great group. Very respectful. Hard working and did it with a smile. It was a hot day and they never once complained. Above and beyond! Would definitely recommend them to others. 10/10”

- Christina K.

“I’ve never experienced such great customer service and quality of work until 1st choice arrived to my home with a solution to the issues. I was contact weekly with updates and timeliness of arrival time. The technician Shawn, Chris, and Joseph was thorough, friendly, and knowledgeable of the service. I couldn’t ask for a better company to service my AC unit. I was also informed of the preventive maintenance program the company offers to maintain the AC units at a reasonable price. 1st choice is the best!!”

- Renee P.

“We went to our lake house for the weekend and of course the air went out. We called 1st Choice Quality Heating and Air. (803)433-9100. I called & spoke with Bobbie and she was very very professional and understanding! Someone came right out and we were told they could fix Saturday afternoon because they had to get the part. Sure enough by the next afternoon all fixed up. I called a bunch 🫠 and Bobbie was always polite and never seemed my call was unimportant. She simply understood! We were extremely pleased with the customer service and the service we got. Affordable and professional ♥️. If you find yourself in our position please call 1st Choice Quality Heating and Air. (803)433-9100. You will not be disappointed!!!!”

- David and Kathy Harrell H.

Need HVAC Service?

Contact the experts at 1st Choice Quality Heating & Air.

Call us at (803) 433-9100!