Keondra Jackson
Keondra Jackson
Lead Installer
6 Reviews
“Consistently there are a group of inexperienced young men who come and don’t know what they came out to do. They have made numerous mistakes which needed to be corrected. Had to come out 7 times to pass the mechanical inspection. Gas lines were just placed in the walls w/o connecting them. Waiting 6 weeks for custom return covers when they knew they needed them 6 months ago during rough in. They have left work unfinished with no scheduled return date. Everyone Ive met has been very helpful & friendly on their own, but the communication & planning just isn’t there. This is a 100% avoidable situation with more competent management. I hope they can at least get their act together to allow me to move into my house.”
“On August 21, 2023 I spoke with Bobbi on the phone about the cooling in my home. I tend to call Bobbi for she is great with customer service. Was not very long after that Tammy called and scheduled my appt. .Thank you Tammy. Keondra and Freddie came out yesterday evening and checked everything and only found a few things that needed to be taped. Ty for Freddie was crawling under the house and looking at everything….thank you thank you!! These were the nicest and friendliest guys and I thank this company for being so prompt with this. Thanks for all your service 1st Choice Quality Heating & Air.”
“Many thanks to Bill and all the technicians for your prompt, and expert care this past week…Joseph, Damien, Chris, Robert, Darrell, Freddie, Key, Eric , Theo – your hard work, kindness, professionalism, knowledge and politeness, was all above exceptional!! To Each and everyone, whose names we did not get, like the people who brought equipment, and including Tammy, Bobbi, and all the office for your kindness each and every time !! I think the message we are trying to express is THANK YOU TO ALL…………….!!”
“These guys were very professional very knowledgeable and just very sweet and humble guys. what an awesome crew and thank you Mr. Bill for getting everything together and organized and installed so quickly”
“Outstanding workmanship and professionalism!”
“FREDDIE AND KEY WAS EXCELLENT TECH. WAS VERY HELPFULL AT ANSWERING QUESTIONS. HE FIXED IT WELL AND IT IS COOLING. BOBBI GOT IT SCHEDULED QUICKLY.
TAMMY WAS VERY HELPFUL AT ANSWERING QUESTION AND COACHING ME HOW TO SET UP A REVIEW.”