Bobbie Scott

Bobbie Scott

Dispatcher

18 Reviews

“This is our first time using 1st Choice Quality Heating & Air and definitely won’t be our last!! The whole experience was such a positive experience from setting up the appointment with Tammy to paying our invoice with Bobbie!! They both were super nice and helpful! Damien was our Service Tech and we can’t say enough good things about him! He was very friendly , courteous, and knowledgeable ! He took the time to explain everything he was doing without talking down to us or trying to talk us into things we didn’t need. We felt like we could trust him and that is super important to us! We have found our new service company!”
- David & Trish B.
“On August 21, 2023 I spoke with Bobbi on the phone about the cooling in my home. I tend to call Bobbi for she is great with customer service. Was not very long after that Tammy called and scheduled my appt. .Thank you Tammy. Keondra and Freddie came out yesterday evening and checked everything and only found a few things that needed to be taped. Ty for Freddie was crawling under the house and looking at everything….thank you thank you!! These were the nicest and friendliest guys and I thank this company for being so prompt with this. Thanks for all your service 1st Choice Quality Heating & Air.”
- Kathie A.
“Very good installation of our air conditioner. Both technicians JoJo and Bruno were prompt, friendly, efficient, knowledgeable, helpful. I give them both 5 stars. Also received fast and courteous service from my phone calls with Allen, Rebecca, and Bobbie–excellent customer service! Thanks to all of the professionals for making the installation convenient and prompt–I give 5 stars to all!”
- Fred C.
“Thank you Bobbie at 1st Choice Quality Heating and Air for getting up set up for yearly maintenance on our air conditioners. I called and you handled it very professionally. The next day you sent out Jeffrey Branham to do the work and he did a wonderful job. Came in and explained every thing he had done. Very professional as well…Great job Jeffrey!! Thank you Bobbie and Jeffrey!!!”
- Gerald W.
“I received excellent service today from Damien and Mr. Bill. They were prompt and on time, and fully explained and resolved issues I had experienced in the past due to other visit before the company changed owners. Today’s experience was much different and could not have asked for any better service. Excellent customer service! In addition, I want to thank Bobbie for setting up the maintenance agreement, and explaining all of the positive changes that has taken place with the company! Thanks again, very pleased!”
- Ronnie M.
“Such a pleasant experience. Bill came out the same day for the quote. Spoke With Bobbie and got financing set up. The crew came three days later and installed ductwork and a new unit in one day! They kept the property clean were consummate professionals. Tammy followed up to ensure I was pleased with the work. Definitely recommend.”
- Sue H.
“Many thanks to Bill and all the technicians for your prompt, and expert care this past week…Joseph, Damien, Chris, Robert, Darrell, Freddie, Key, Eric , Theo – your hard work, kindness, professionalism, knowledge and politeness, was all above exceptional!! To Each and everyone, whose names we did not get, like the people who brought equipment, and including Tammy, Bobbi, and all the office for your kindness each and every time !! I think the message we are trying to express is THANK YOU TO ALL…………….!!”
- Harvey & Kathy N.