Bobbie Scott
Bobbie Scott
Dispatcher
10 Reviews
“Such a pleasant experience. Bill came out the same day for the quote. Spoke With Bobbie and got financing set up. The crew came three days later and installed ductwork and a new unit in one day! They kept the property clean were consummate professionals. Tammy followed up to ensure I was pleased with the work. Definitely recommend.”
“Many thanks to Bill and all the technicians for your prompt, and expert care this past week…Joseph, Damien, Chris, Robert, Darrell, Freddie, Key, Eric , Theo – your hard work, kindness, professionalism, knowledge and politeness, was all above exceptional!! To Each and everyone, whose names we did not get, like the people who brought equipment, and including Tammy, Bobbi, and all the office for your kindness each and every time !! I think the message we are trying to express is THANK YOU TO ALL…………….!!”
“Bill, and Bobbie worked so hard to get me approved with financing. I had no heat on SS and poor credit. They went the extra mile and got it done! Joseph, Shawn, Chris and Robert installed unit two days early. A professional and friendly crew! Thanks Manning office for all you did for me.”
“We went to our lake house for the weekend and of course the air went out. We called 1st Choice Quality Heating and Air. (803)433-9100. I called & spoke with Bobbie and she was very very professional and understanding! Someone came right out and we were told they could fix Saturday afternoon because they had to get the part. Sure enough by the next afternoon all fixed up. I called a bunch 🫠 and Bobbie was always polite and never seemed my call was unimportant. She simply understood! We were extremely pleased with the customer service and the service we got. Affordable and professional ♥️. If you find yourself in our position please call 1st Choice Quality Heating and Air. (803)433-9100. You will not be disappointed!!!!”
“Good Afternoon: I would love to share my first time most impressive dealings with this company's staff Bobbie and Ray (Raymond). My air conditioner went out and I was placed in the capable hands of Bobbie, a warm and great customer service representative. And along comes Ray with the same customer service attributes as Bobbie. Ray helped me get some air in this 92 degree home before the weekend We are truly grateful. Never hear of this company before today, but without a shadow of a double, I will be spreading the news about this company and its representatives. Hats off to Bobbie and Ray. Thank you both for making me feel like I am a long time customer that you have been serving for years. Your service will not be forgotten. Celia G.”
“The best customer service around town. Bobbie was able to answer every question I had regarding to a preventative maintenance contract and I will be calling soon to schedule. Once again, thanks Bobbie Scott for all your help.”
“She follows up on repairs and makes sure insulation is completed to customer’s satisfaction and helps with warranty work until it gets approved and completed. Very friendly and professional.”
“I called yesterday morning because the thermostat was not working. Tammy and Bobbie helped me to send a technician, Bryan.
When Bryan arrived, he checked the heat pump wiring and is working. So, he told me that the problem was the thermostat.
He asked me if I want to put a new thermostat and I said yes. He explained to me everything. I am very satisfied with the service
and recommend the company. They are nice to me.”
“Bobbie Scott was very professional and helpful. She got someone out to my house right away for a quote and checked back with me several times.”
“Called Bobbie Sunday afternoon that our air unit was out. She quickly jumped in to help us and schedule a tech to come out today. She was very helpful and reassuring that she would take care of us. She told me to call her if we had any problems or issues. I really appreciate everything she did to help. She assured us that you have the best techs and that you take very good care of your customers. Start to finish it was a pleasure working with your team. Damien was awesome very quick knowledgeable and helpful. He did a wonderful job. I would highly recommend your company. Thank you!”