Testimonials Articles
“Professional and friendly technicians. A/C works great and the new ducting makes the master bedroom feel much cooler. Highly recommend!”
Continue Reading“I am so impressed with this company. 5ey went the extra mile to help us out and get what we needed. Everything was explained to the hill and any question we had was answered completely. I can not wait until install date! Wish I could leave more star.”
Continue Reading“I am so impressed with this company. 5ey went the extra mile to help us out and get what we needed. Everything was explained to the hill and any question we had was answered completely. I can not wait until install date! Wish I could leave more star.”
Continue Reading“We had a heat pump replacement last week and are very satisfied with the service we received. Ashe was a great in helping us pick out a unit that was suitable for us. Eric and Bruno were the techs and they were very knowledgeable and super nice. We had a very good experience with this…
Continue Reading“I had two units installed today and was extremely satisfied with the service and professionalism. I had 5 guys here today- Chris, Key, Freddy, Bruno and Eric and everyone of them was super polite and helpful!”
Continue Reading“Very fast and reliable service. Thank you.”
Continue Reading“Drayton, did an outstanding job considering the elements and time constraint. He was very knowledgeable and dedicated to identifying the issue with the unit. Outstanding job!”
Continue ReadingExcellent Service Bryno/ Fatback / Eric
Continue ReadingPerformed an excellent inspection and modification.
Continue ReadingBobbie was great! Very professional and hard working, would recommend this company to anyone!”
Continue ReadingBobbie is great to talk to.
Continue ReadingWell done job , you are good.
Continue Reading“Great service from workers Key , Chris and Freddie . Very professional and completed in a timely manor.”
Continue Reading“I had a good experience with Chris, key, and Freddy. They done a good job today I am very satisfied with their work!!! Thank you.”
Continue Reading“I was served by Bruno, Jamie and pork chop. This crew was fantastic, on time, and very knowledgable, and on Point with everybody working together they had my new unit installed in a couple of hours, then instruct me on how to operate the thermostat. I was very much pleased and satisfied and of course…
Continue Reading“Bruno and Fatback were very professional and efficient. They completed the exchange of the dryer vent underneath our house to the outside better than it was originally. They did not overlook the small details. Very polite, respectful and courteous. They completed their work in a timely and orderly manner. Thank you Bruno and Fatback, you…
Continue Reading“Jason and Ashe Wannamaker did an amazing job getting our heat back working, they were efficient and communicative with everything- extremely professional, we would suggest them to any family or friends !”
Continue Reading“Fast, friendly, and quality service from their company.”
Continue Reading“Thank you for your wonderful service provided by Jeffrey Branhami. It’s always excellent prompt handling every professional way always so courteous and kind on time clean everything you could ask for in a technician! 😀”
Continue Reading“Hired 1st Choice to completely replace my ductwork. I have an older home (1886), and everything that could go wrong seemed to, from critters living under the house, to a flea infestation in the ducts. The crew that came out (Chris, Kev, Freddie, Jamie, Bruno, and Fatback) were overly supportive and helpful, job was done…
Continue Reading“Very good service your technician Jeff H. Came he went right to the problem was very efficient and knowledgeable correct the problem. Went out of his way to get what was needed. Thank you this will be my go to for my next project.”
Continue Reading“Technician Jeff H. did a great job cleaning and servicing our A/C and Heating unit.”
Continue Reading“This is our first time using 1st Choice Quality Heating & Air and definitely won’t be our last!! The whole experience was such a positive experience from setting up the appointment with Tammy to paying our invoice with Bobbie!! They both were super nice and helpful! Damien was our Service Tech and we can’t say…
Continue Reading“Ashe and Jason were both friendly and helpful! They made sure I understood what the problem was and what they were fixing. I would definitely use them again in the future. They were on time and very knowledgeable about the unit. I will definitely recommend 1st Choice Quality Heating and Air to others! #1”
Continue Reading“On August 21, 2023 I spoke with Bobbi on the phone about the cooling in my home. I tend to call Bobbi for she is great with customer service. Was not very long after that Tammy called and scheduled my appt. .Thank you Tammy. Keondra and Freddie came out yesterday evening and checked everything and…
Continue Reading“Your installers are very professional and very knowledgeable. They cleaned everything up and took all scraps away I highly recommend this company.”
Continue Reading“Bruno, Chris, Jaime, Chris were very professional, courtesy, and helpful explaining things. I recommend them 100%. Thanks for all your hard work!”
Continue Reading“Jojo Bruno and Josh they are super guys and they did their jobs very excellently and were very respectful of our property and I think they deserve to be recognized for their hard work bless their hearts”
Continue Reading“Saw your tech Damien Shauf in Sumter. I had a few questions about the filters and about if I should get the unit inspected every year. He was very helpful and knowledgeable and explained things clear enough for me to understand.”
Continue Reading“Nice and courteous. Because of the lateness of the day, he was unable to perform a full service, however, he took the time to get the unit performing better until he could come back later and do a complete maintenance and repair.”
Continue Reading“I had a technician named, Jeffrey Branham and I’ve got to say, I’m very satisfied with the service he has provided. He gave me recommendations, explained the process to me, gave me quotes, and even gave me a plan when it comes to replacing my HVAC unit in the near future. I’m very happy with…
Continue Reading“Bruno, Josh, and Eric were prompt, professional, and experts of their craft. Overall 1st Choice was a pleasure to do business with.”
Continue Reading“Mr.Epps did a Great Job. He fixed the problem that was at hand! A Great worker!”
Continue Reading“Damien is an excellent technician. When I spoke with Tammie she scheduled the service promptly. The same day, Damien came out and worked in the rain to resolve the issue. Excellent customer service.”
Continue Reading“Chris, Bruno and JoJo fixed and Repaired air ducts and vents that 1st installers did not do properly. They were here on time , good communication and apologized for the problem and inconvenience. Very friendly and knowledgeable. So far, all is working properly”
Continue Reading“Professional Techs… Quality Service”
Continue Reading“Outstanding customer service!”
Continue Reading“Very good installation of our air conditioner. Both technicians JoJo and Bruno were prompt, friendly, efficient, knowledgeable, helpful. I give them both 5 stars. Also received fast and courteous service from my phone calls with Allen, Rebecca, and Bobbie–excellent customer service! Thanks to all of the professionals for making the installation convenient and prompt–I give…
Continue Reading“I found that Tammy (she took my info) was very friendly. Dray found my problem rather quickly and got it fixed in a reasonable amount time. He knew exactly what was wrong and got it fixed immediately. I will definitely use them again if I have any problems.”
Continue Reading“Very good technician, very knowledgeable friendly prompt service, no long wait A/C cooling great. To clean the system for that price 2x a year excellent. Thanks for the service. You’re not out to rob people thank you.”
Continue Reading“Thank you Bobbie at 1st Choice Quality Heating and Air for getting up set up for yearly maintenance on our air conditioners. I called and you handled it very professionally. The next day you sent out Jeffrey Branham to do the work and he did a wonderful job. Came in and explained every thing he…
Continue Reading“There isn’t just one person I would like to mention, several persons: The receptionist Tammy and Bobby who always answers with a heartfelt welcome, the technician Dray Epps who has been very detailed with my home heating system first of all. After meeting him for the first time his first impressions was, I am here…
Continue Reading“I am very pleased with the maintenance work done by Jeffrey Branham! He was on time, pleasant and did a great job!!”
Continue Reading“I’m very satisfied with the performance in the work of Jeffrey Branham, your technician. He performed the yearly maintenance on my heating and air doing a great job. Was on time and very pleasant and thorough.”
Continue Reading“I am extremely satisfied with the performance of your technician, Jeffrey Branham. He is very thorough, on time and extremely pleasant. Excellent technician!”
Continue Reading“I received excellent service today from Damien and Mr. Bill. They were prompt and on time, and fully explained and resolved issues I had experienced in the past due to other visit before the company changed owners. Today’s experience was much different and could not have asked for any better service. Excellent customer service! In…
Continue Reading“Very professional and excellent service job well done! Freddie, Key, Eric, and Darrell and Ms. Bobbie for her customer service!”
Continue Reading“Chris, Robert, Burno and Joseph came and installed my new unit on Tuesday, 2/7/23. They all knew what they were doing. Had no problems at all. I will tell everyone to call you first. Thanks again.”
Continue Reading“Such a pleasant experience. Bill came out the same day for the quote. Spoke With Bobbie and got financing set up. The crew came three days later and installed ductwork and a new unit in one day! They kept the property clean were consummate professionals. Tammy followed up to ensure I was pleased with the…
Continue Reading“Many thanks to Bill and all the technicians for your prompt, and expert care this past week…Joseph, Damien, Chris, Robert, Darrell, Freddie, Key, Eric , Theo – your hard work, kindness, professionalism, knowledge and politeness, was all above exceptional!! To Each and everyone, whose names we did not get, like the people who brought equipment,…
Continue Reading“1st choice Heating and air install my heat pump system in 2022 so when it was time for my 6 months inspection I didn’t even have to call them miss Tammy Odom called me to schedule it. She sent out tech Drayton Epps. I told Mr. Drayton that I didn’t know how a heat pump…
Continue Reading“My service tech Drayton Epps was very knowledgeable about my unit and found the problem quick and got me going again . He is very courteous and respectful. He told me would be back and fix the issue and he did . I would recommend him to everybody .”
Continue Reading“Drayton came to service my unit. He was very proficient, knew what to do and did his job.. He also oriented me to the thermostat inside my home. I was not told how to use it when it was installed. He was very pleasant and informative.”
Continue Reading“These guys were very professional very knowledgeable and just very sweet and humble guys. what an awesome crew and thank you Mr. Bill for getting everything together and organized and installed so quickly”
Continue Reading“Again Damien did a fantastic job. He explained everything he did and answered all my questions. Tammy also kept me up to date on when Damien was arriving and called after the work was complete to make sure everything was done to my satisfaction. Anyone needing HVAC work should call 1st Choice for excellent service.”
Continue Reading“Bill, and Bobbie worked so hard to get me approved with financing. I had no heat on SS and poor credit. They went the extra mile and got it done! Joseph, Shawn, Chris and Robert installed unit two days early. A professional and friendly crew! Thanks Manning office for all you did for me.”
Continue Reading“We have owned our lake house for a little over one year, and noticed that the fan on our HVAC unit was running continually. Not familiar with contractors in the area, we searched the internet for HVAC contractors. Noticed that 1st Choice received several good reviews, so we called. Office staff was very cordial, willing…
Continue Reading“He was extremely nice and helpful. On point and timely. Explained work done. Checked everything. Thank You so much!”
Continue Reading“Wonderful service. Thanks to First Choice and Drayton Epps.”
Continue Reading“Damien Shauf performed maintenance at my home today. He was very professional, knowledgeable, thorough and meticulous. Damien really represented 1st Choice Quality well and I am really impressed. Thank You!”
Continue Reading“Drayton and Jeff came to our home to replace the Bryant/Carrier thermostat control unit for our Bryant Evolution system. This system is rather complicated and had been modified to get the AC to work for the summer after the original thermostat sustained a lightning strike. It took a good bit of troubleshooting and reverse engineering…
Continue Reading“Drayton Epps provided high quality service in the scheduled maintenance of my air conditioner. While performing the task at hand, he was very informative in describing each step that was being taken in the maintenance on the AC system. He did a professional job and I would recommend 1st Choice to anyone who had issues…
Continue Reading“I was very happy with the recent visit by technician Drayton Epps. He was efficent and diligent in his work, leaving my heat pumps in good working order and looking the best they have in years. I was also pleased with the ease of scheduling and payment methods. I would definitely recommend this company.”
Continue Reading“One call that’s all the service was scheduled the same day. Tammy prioritized a busy day to fit me in giving a short notice and call back the following day to assure product was functioning properly. Drayton the technician arrived within the scheduled time frame providing a thorough inspection and resolved the problem with a…
Continue Reading“Shawn, Joe, Chris and Jeff … These men did a wonderful job on my ductwork. We are very pleased and grateful. Will definitely recommend them to anyone”
Continue Reading“I had a problem with my heat coming on, it clicked at the main switch, but would not come on, I contacted 1st choice heating and air they sent out technician Dray Epps out to repair the problem, after arriving he quickly found the problem, a broken wire at the main unit outside, he repaired…
Continue Reading“Tammy was super friendly and willing to listen to my concerns about filtration and purification in my home. My whole family suffers from allergies and she was a big help!!!”
Continue Reading“Friendly service team – Shawn, Chris, Joseph, and conscientious work. Thank you for a job well done!”
Continue Reading“Amazing service! Great group. Very respectful. Hard working and did it with a smile. It was a hot day and they never once complained. Above and beyond! Would definitely recommend them to others. 10/10”
Continue Reading“I’ve never experienced such great customer service and quality of work until 1st choice arrived to my home with a solution to the issues. I was contact weekly with updates and timeliness of arrival time. The technician Shawn, Chris, and Joseph was thorough, friendly, and knowledgeable of the service. I couldn’t ask for a better…
Continue Reading“We went to our lake house for the weekend and of course the air went out. We called 1st Choice Quality Heating and Air. (803)433-9100. I called & spoke with Bobbie and she was very very professional and understanding! Someone came right out and we were told they could fix Saturday afternoon because they had…
Continue Reading“Good Afternoon: I would love to share my first time most impressive dealings with this company's staff Bobbie and Ray (Raymond). My air conditioner went out and I was placed in the capable hands of Bobbie, a warm and great customer service representative. And along comes Ray with the same customer service attributes as Bobbie.…
Continue Reading“The best customer service around town. Bobbie was able to answer every question I had regarding to a preventative maintenance contract and I will be calling soon to schedule. Once again, thanks Bobbie Scott for all your help.”
Continue Reading“Outstanding workmanship and professionalism!”
Continue Reading“She follows up on repairs and makes sure insulation is completed to customer’s satisfaction and helps with warranty work until it gets approved and completed. Very friendly and professional.”
Continue Reading“FREDDIE AND KEY WAS EXCELLENT TECH. WAS VERY HELPFULL AT ANSWERING QUESTIONS. HE FIXED IT WELL AND IT IS COOLING. BOBBI GOT IT SCHEDULED QUICKLY. TAMMY WAS VERY HELPFUL AT ANSWERING QUESTION AND COACHING ME HOW TO SET UP A REVIEW.”
Continue Reading“I called yesterday morning because the thermostat was not working. Tammy and Bobbie helped me to send a technician, Bryan. When Bryan arrived, he checked the heat pump wiring and is working. So, he told me that the problem was the thermostat. He asked me if I want to put a new thermostat and I…
Continue Reading“Bobbie Scott was very professional and helpful. She got someone out to my house right away for a quote and checked back with me several times.”
Continue Reading“Called Bobbie Sunday afternoon that our air unit was out. She quickly jumped in to help us and schedule a tech to come out today. She was very helpful and reassuring that she would take care of us. She told me to call her if we had any problems or issues. I really appreciate everything…
Continue Reading“I had Air Condition problems starting back in April. I have Home Shield Warranty on my house and they sent me a company out of Summerville SC that had no cute on what to do. I requested another company and they sent me 1st Choice Heating and Air out of Manning SC . My technician…
Continue Reading“First Choice employees installed our new HVAC system last week. Freddie, Key, and Cody were completely professional, friendly, and courteous. I would highly recommend anyone with HVAC needs use First Choice! Thanks to their installation of our Lennox HVAC system, our home is cool and comfortable.”
Continue Reading“Shawn , Freddie , Key , Chris #2 and Cody . Crew arrived on time and went right to work. Despite a minor error of no fault of the crew the work went quickly and was well done. Site was cleaned up and I was very satisfied with the outcome. My new heat pump works…
Continue Reading“Drayton Epps was very professional, polite and helpful with my claim to the warranty company. He diagnosed and repaired my unit quickly and efficiently, and now it feels like it works better than ever. I appreciated being able to make an appointment on a Sunday, when most companies are closed. I also appreciated being able…
Continue Reading“Our AC went out completely Thursday and Mrs.Bobbie had technicians at our house in Kingstree on Friday morning. She was easy to talk to and explained the financing and 10 year warranty to us where it was super easy to understand. (we are 21 so never had to do something like this before) She called…
Continue Reading“Ms Bobbie & Dray were very helpful to us. I came home to a hot house, I called right away & she was able to send out Dray within the hour. Thankfully it was a simple problem, but with me not knowing anything about a AC unit, I was very thankful for Dray to fix…
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