Testimonials – Air Conditioning Articles
“Professional and friendly technicians. A/C works great and the new ducting makes the master bedroom feel much cooler. Highly recommend!”
Continue Reading“I had two units installed today and was extremely satisfied with the service and professionalism. I had 5 guys here today- Chris, Key, Freddy, Bruno and Eric and everyone of them was super polite and helpful!”
Continue ReadingBobbie was great! Very professional and hard working, would recommend this company to anyone!”
Continue ReadingBobbie is great to talk to.
Continue Reading“Great service from workers Key , Chris and Freddie . Very professional and completed in a timely manor.”
Continue Reading“Fast, friendly, and quality service from their company.”
Continue Reading“Very good service your technician Jeff H. Came he went right to the problem was very efficient and knowledgeable correct the problem. Went out of his way to get what was needed. Thank you this will be my go to for my next project.”
Continue Reading“Technician Jeff H. did a great job cleaning and servicing our A/C and Heating unit.”
Continue Reading“This is our first time using 1st Choice Quality Heating & Air and definitely won’t be our last!! The whole experience was such a positive experience from setting up the appointment with Tammy to paying our invoice with Bobbie!! They both were super nice and helpful! Damien was our Service Tech and we can’t say…
Continue Reading“Ashe and Jason were both friendly and helpful! They made sure I understood what the problem was and what they were fixing. I would definitely use them again in the future. They were on time and very knowledgeable about the unit. I will definitely recommend 1st Choice Quality Heating and Air to others! #1”
Continue Reading“Your installers are very professional and very knowledgeable. They cleaned everything up and took all scraps away I highly recommend this company.”
Continue Reading“Jojo Bruno and Josh they are super guys and they did their jobs very excellently and were very respectful of our property and I think they deserve to be recognized for their hard work bless their hearts”
Continue Reading“Saw your tech Damien Shauf in Sumter. I had a few questions about the filters and about if I should get the unit inspected every year. He was very helpful and knowledgeable and explained things clear enough for me to understand.”
Continue Reading“I had a technician named, Jeffrey Branham and I’ve got to say, I’m very satisfied with the service he has provided. He gave me recommendations, explained the process to me, gave me quotes, and even gave me a plan when it comes to replacing my HVAC unit in the near future. I’m very happy with…
Continue Reading“Bruno, Josh, and Eric were prompt, professional, and experts of their craft. Overall 1st Choice was a pleasure to do business with.”
Continue Reading“Mr.Epps did a Great Job. He fixed the problem that was at hand! A Great worker!”
Continue Reading“Chris, Bruno and JoJo fixed and Repaired air ducts and vents that 1st installers did not do properly. They were here on time , good communication and apologized for the problem and inconvenience. Very friendly and knowledgeable. So far, all is working properly”
Continue Reading“Outstanding customer service!”
Continue Reading“Very good installation of our air conditioner. Both technicians JoJo and Bruno were prompt, friendly, efficient, knowledgeable, helpful. I give them both 5 stars. Also received fast and courteous service from my phone calls with Allen, Rebecca, and Bobbie–excellent customer service! Thanks to all of the professionals for making the installation convenient and prompt–I give…
Continue Reading“I found that Tammy (she took my info) was very friendly. Dray found my problem rather quickly and got it fixed in a reasonable amount time. He knew exactly what was wrong and got it fixed immediately. I will definitely use them again if I have any problems.”
Continue Reading“Very good technician, very knowledgeable friendly prompt service, no long wait A/C cooling great. To clean the system for that price 2x a year excellent. Thanks for the service. You’re not out to rob people thank you.”
Continue Reading“Thank you Bobbie at 1st Choice Quality Heating and Air for getting up set up for yearly maintenance on our air conditioners. I called and you handled it very professionally. The next day you sent out Jeffrey Branham to do the work and he did a wonderful job. Came in and explained every thing he…
Continue Reading“There isn’t just one person I would like to mention, several persons: The receptionist Tammy and Bobby who always answers with a heartfelt welcome, the technician Dray Epps who has been very detailed with my home heating system first of all. After meeting him for the first time his first impressions was, I am here…
Continue Reading“Very professional and excellent service job well done! Freddie, Key, Eric, and Darrell and Ms. Bobbie for her customer service!”
Continue Reading“Chris, Robert, Burno and Joseph came and installed my new unit on Tuesday, 2/7/23. They all knew what they were doing. Had no problems at all. I will tell everyone to call you first. Thanks again.”
Continue Reading“Such a pleasant experience. Bill came out the same day for the quote. Spoke With Bobbie and got financing set up. The crew came three days later and installed ductwork and a new unit in one day! They kept the property clean were consummate professionals. Tammy followed up to ensure I was pleased with the…
Continue Reading“He was extremely nice and helpful. On point and timely. Explained work done. Checked everything. Thank You so much!”
Continue Reading“Wonderful service. Thanks to First Choice and Drayton Epps.”
Continue Reading“Damien Shauf performed maintenance at my home today. He was very professional, knowledgeable, thorough and meticulous. Damien really represented 1st Choice Quality well and I am really impressed. Thank You!”
Continue Reading“Drayton Epps provided high quality service in the scheduled maintenance of my air conditioner. While performing the task at hand, he was very informative in describing each step that was being taken in the maintenance on the AC system. He did a professional job and I would recommend 1st Choice to anyone who had issues…
Continue Reading“Tammy was super friendly and willing to listen to my concerns about filtration and purification in my home. My whole family suffers from allergies and she was a big help!!!”
Continue Reading“Amazing service! Great group. Very respectful. Hard working and did it with a smile. It was a hot day and they never once complained. Above and beyond! Would definitely recommend them to others. 10/10”
Continue Reading“Good Afternoon: I would love to share my first time most impressive dealings with this company's staff Bobbie and Ray (Raymond). My air conditioner went out and I was placed in the capable hands of Bobbie, a warm and great customer service representative. And along comes Ray with the same customer service attributes as Bobbie.…
Continue Reading“She follows up on repairs and makes sure insulation is completed to customer’s satisfaction and helps with warranty work until it gets approved and completed. Very friendly and professional.”
Continue Reading“FREDDIE AND KEY WAS EXCELLENT TECH. WAS VERY HELPFULL AT ANSWERING QUESTIONS. HE FIXED IT WELL AND IT IS COOLING. BOBBI GOT IT SCHEDULED QUICKLY. TAMMY WAS VERY HELPFUL AT ANSWERING QUESTION AND COACHING ME HOW TO SET UP A REVIEW.”
Continue Reading“Called Bobbie Sunday afternoon that our air unit was out. She quickly jumped in to help us and schedule a tech to come out today. She was very helpful and reassuring that she would take care of us. She told me to call her if we had any problems or issues. I really appreciate everything…
Continue Reading“I had Air Condition problems starting back in April. I have Home Shield Warranty on my house and they sent me a company out of Summerville SC that had no cute on what to do. I requested another company and they sent me 1st Choice Heating and Air out of Manning SC . My technician…
Continue Reading“First Choice employees installed our new HVAC system last week. Freddie, Key, and Cody were completely professional, friendly, and courteous. I would highly recommend anyone with HVAC needs use First Choice! Thanks to their installation of our Lennox HVAC system, our home is cool and comfortable.”
Continue Reading“Shawn , Freddie , Key , Chris #2 and Cody . Crew arrived on time and went right to work. Despite a minor error of no fault of the crew the work went quickly and was well done. Site was cleaned up and I was very satisfied with the outcome. My new heat pump works…
Continue Reading“Drayton Epps was very professional, polite and helpful with my claim to the warranty company. He diagnosed and repaired my unit quickly and efficiently, and now it feels like it works better than ever. I appreciated being able to make an appointment on a Sunday, when most companies are closed. I also appreciated being able…
Continue Reading“Our AC went out completely Thursday and Mrs.Bobbie had technicians at our house in Kingstree on Friday morning. She was easy to talk to and explained the financing and 10 year warranty to us where it was super easy to understand. (we are 21 so never had to do something like this before) She called…
Continue Reading“Ms Bobbie & Dray were very helpful to us. I came home to a hot house, I called right away & she was able to send out Dray within the hour. Thankfully it was a simple problem, but with me not knowing anything about a AC unit, I was very thankful for Dray to fix…
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